Resume
📞 Contact Information
- Name: Daniel Wanjama
- Location: Nairobi, Kenya
- Email: wanjamadaniel69@gmail.com
- Phone: +254 736 263 884
- LinkedIn: linkedin.com/in/dennis1jama
- Portfolio: mzae.github.io/my-portfolio
🧾 Professional Summary
Cloud Security Engineer and ICT Specialist with over 8 years of experience in IT systems and support across government, enterprise, and NGO environments. Proven expertise in designing and securing cloud infrastructure on AWS, Azure, and Oracle Cloud, with hands-on skills in identity management, Zero Trust architecture, and automated monitoring. Track record of reducing downtime, improving system resilience, and optimizing cloud costs. Recognized for proactive problem-solving and strong client support.
🛠️ Technical Skills
- Cloud Security & Identity Management: Skilled in implementing Azure AD, RBAC, MFA, and Zero Trust models.
- Multi-Cloud Infrastructure Management: Experienced in deploying and managing secure environments on AWS, Azure, and Oracle Cloud.
- Network Administration & Security: Proficient in configuring LAN/WAN, VPNs, firewalls, and monitoring traffic with Wireshark.
- Systems Administration: Administering and hardening Windows and Linux servers with patch management, backup, and disaster recovery.
- Cloud Automation & Optimization: Using Auto Scaling, Load Balancing, and policies to improve efficiency and reduce costs.
- Soft Skills: Strategic Leadership, Communication, Adaptability, and Problem-Solving.
🧩 Soft Skills
- Team Collaboration & Leadership: Worked effectively with cross-functional teams and clients, ensuring ICT and cloud solutions aligned with organizational needs.
- Independent Problem-Solving: Delivered IT support and cloud projects autonomously, from troubleshooting to security hardening.
- Attention to Detail: Ensured accuracy in system configurations, security policies, and documentation, reducing compliance risks.
- Clear Communication: Explained complex technical concepts in simple terms to stakeholders and end-users.
💼 Professional Experience
ICT Systems & Network Support
Touchdown Systems | July 2016 – Present – Freelance
- Assisted end-users with hardware, software, and connectivity issues, resolving 90% of tickets within SLA.
- Performed preventive maintenance on workstations and servers to ensure security compliance.
- Delivered technical support both on-premises and remotely via TeamViewer, RDP, and SSH.
- Configured LAN/WAN, VPNs, and Wi-Fi access points, ensuring secure and reliable connectivity.
- Installed and updated enterprise applications, drivers, and operating systems.
- Applied OS and application updates to protect against vulnerabilities.
- Managed accounts, permissions, and groups in Active Directory / Azure AD.
- Supported backup operations and restored data during incidents.
- Implemented antivirus, endpoint security, and access controls.
- Maintained IT knowledge base and support logs to streamline ticket resolution.
Azure Security Engineer Trainee
CyberShujaa | Jan 2025 – Jun 2025
- Configured Azure AD, RBAC, and MFA for identity and access security.
- Secured Virtual Networks with NSGs and Azure Firewall.
- Integrated Microsoft Sentinel for monitoring and incident response.
- Deployed Azure Policies and JIT VM access to reduce risks.
- Designed secure Azure environments with VNets and logging.
AWS Cloud Practitioner Trainee
AWS | Jan 2024 – Apr 2024
- Deployed AWS infrastructure with VPCs and security groups.
- Implemented Load Balancing and Auto Scaling for efficiency.
- Configured EC2 with SSH, encryption, and IAM roles.
- Managed S3 buckets with versioning and encryption.
- Administered RDS databases with backups and access controls.
Other Roles
- ICT County Officer, National Census (2019) – Supervisor for Westlands, Kileleshwa, Kilimani.
- Help Desk Support, Rural Electrification Authority (2018).
- Help Desk Support, National Bank of Kenya (2017).
- Data Clerk & Audio-to-Text Transcriber, SBO Research (2008 – 2012).
🎓 Education & Certifications
- BSc. Information Technology, JKUAT, 2016
- Azure Cloud Security Specialist, CyberShujaa Program, 2025
- Oracle Cloud Certified Foundations Associate, 2025
- AWS Certified Cloud Practitioner, 2024
- Cisco Certified Network Associate (CCNA), 2016
💡 Achievements
- Reduced network downtime at Touchdown Systems using Wireshark
- Enhanced system resilience for Radar Security’s network
- Achieved full Azure security compliance with AD and MFA
- Optimized AWS costs with Load Balancing and Auto Scaling
- Improved incident response using Microsoft Sentinel
📜 References
Available upon request, in accordance with data protection regulations.