๐Ÿ“ž Contact Information


๐Ÿงพ Professional Summary

ICT Systems & Network Support Specialist with over 8 years of experience in systems administration, networking, and IT operations. Upskilled in AWS, Azure, and Oracle Cloud, excelling in secure, scalable solutions and Zero Trust models. Skilled at aligning technology with business needs, enhancing reliability, and driving secure digital transformation.


๐Ÿ› ๏ธ Technical Skills

  • Cloud Infrastructure: Design secure AWS, Azure, Oracle Cloud environments
  • Network Security: Configure firewalls, IDS/IPS, Zero Trust models
  • Systems Administration: Manage Windows/Linux servers with security
  • Network Monitoring: Use Wireshark for performance diagnostics
  • Identity Management: Implement Azure AD, RBAC, MFA policies

๐Ÿ’ผ Professional Experience

ICT Systems & Network Support
Touchdown Systems | July 2016 โ€“ Present

  • Provided IT support for clients like Radar Security Ltd and Save the Children, ensuring seamless operations.
  • Managed systems and networks for 50+ users, ensuring reliable connectivity.
  • Configured LAN, WAN, VPN with Cisco routers and firewalls for security.
  • Administered Windows/Linux servers with updates and security hardening.
  • Monitored performance with Wireshark, reducing downtime proactively.

Azure Security Engineer Trainee
CyberShujaa | Jan 2025 โ€“ Jun 2025

  • Configured Azure AD, RBAC, MFA for identity and access security.
  • Secured Virtual Networks with NSGs and Azure Firewall for traffic control.
  • Integrated Microsoft Sentinel for security monitoring and threat response.
  • Deployed Azure Policies and JIT VM access to reduce risks.
  • Designed secure Azure environment with VNets and logging.

AWS Cloud Practitioner Trainee
Amazon Web Services | Jan 2024 โ€“ Apr 2024

  • Deployed AWS infrastructure with VPCs and security groups.
  • Implemented Load Balancing and Auto Scaling for efficiency.
  • Configured EC2 with SSH, encryption, and IAM roles.
  • Managed S3 buckets with versioning and encryption.
  • Administered RDS databases with backups and access controls.

Other Roles

  • ICT County Officer, National Census (Supervisor, Westlands & Kilimani) โ€“ 2019
  • Help-desk Support, Rural Electrification Authority (REA) โ€“ 2018
  • Help-desk Support, National Bank of Kenya โ€“ 2017
  • Data Clerk & Audio-to-Text Transcriber, SBO Research โ€“ 2008โ€“2012

๐ŸŽ“ Education & Certifications

  • BSc. Information Technology, JKUAT, 2016
  • Azure Cloud Security Specialist, CyberShujaa Program, 2025
  • AWS Certified Cloud Practitioner, Amazon Web Services, 2024
  • Oracle Cloud Certified Foundations Associate, Oracle, 2025
  • Cisco Certified Network Associate (CCNA), Cisco, 2016

๐Ÿงฉ Soft Skills

  • Strategic Leadership: Guided teams to align ICT with business goals
  • Clear Communication: Explained technical concepts to stakeholders
  • Rapid Adaptability: Mastered cloud technologies for project demands
  • Proactive Problem-Solving: Resolved network issues under tight deadlines

๐Ÿ’ก Achievements

  • Significantly reduced network downtime at Touchdown Systems using Wireshark
  • Greatly enhanced system resilience for Radar Securityโ€™s network
  • Achieved full Azure security compliance with AD and MFA
  • Optimized AWS costs with Load Balancing and Auto Scaling
  • Substantially improved incident response using Microsoft Sentinel

๐Ÿ“œ References

Available upon request, in accordance with data protection regulations.